Wednesday, September 7, 2011

Tip #1: Influencing without Authority: Understanding Resistance to Change

A key skill relevant to leaders at all levels is the ability to positively influence people in such a way that others willingly alter their thoughts and plans, versus merely complying because the leader has authority.

This is the first of our “tips” series on influencing without the use of authority, which is intended to provide you with some practical tools and tips that you can use to affect change.

When people resist ideas, the reason is typically apparent by examining the following 3 questions: