There are many behaviours that can get in
the way of effective communication. Some of them are easy to manage while
others are more difficult.
The “Big Ego” is one I hear about
frequently. We all have an ego, but there are times when we perceive that the
size of another’s can get in the way of effective communication and resolving
conflict.
People struggle with ways to
overcome this, especially when managing up. Why? The fear factor, of course.
There are many specific behaviours that get
in the way of productive communication. I am often approached by participants
after a workshop who ask how to best deal with specific behavioural situations perceived
as risky.
I undertook an initiative based on several
inquiries and polled my fellow Kwelans for their input on ways to deal with
them:
